At Advancing The Needle, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and share personal information when you visit our website (advancingtheneedle.com) and interact with our services.
1. Information We Collect
We collect personal information when you visit our website, sign up for services, or communicate with us. The types of information we may collect include:
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Personal Identification Information: Name, email address, phone number, billing address, shipping address, and other contact details.
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Payment Information: Credit card information, billing information, and other financial data provided for transactions.
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Usage Information: Information about how you interact with our website, including IP address, browser type, operating system, browsing behavior, and location data.
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SMS Consent: If you opt into receiving SMS messages from us, we collect your phone number and consent to send SMS communications.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and complete transactions, including payments and deliveries.
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To send promotional offers, newsletters, and other marketing communications (if you’ve opted-in).
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To provide customer support and respond to your inquiries or feedback.
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To improve and personalize your experience on our website.
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To analyze website usage and performance to enhance our services.
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To send SMS communications, such as order updates or marketing messages (if you’ve opted-in).
3. Sharing of Your Information
We respect your privacy and do not share your personal information with third parties except in the following cases:
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Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are bound by confidentiality agreements and are only permitted to use your information for these purposes.
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Legal Requirements: We may disclose your personal information when required by law or in response to legal processes, such as subpoenas or court orders.
SMS Consent: We do not share your SMS consent or your phone number with third parties or affiliates for marketing purposes. Your SMS consent is solely for communications from Advancing The Needle.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve our services, and track usage patterns. You can control cookie settings through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
6. Your Rights and Choices
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Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly.
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Opt-out: You can opt out of receiving marketing emails or SMS communications by following the unsubscribe instructions in each message or by contacting us directly.
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Do Not Track: We honor “Do Not Track” signals and will not track your activities across websites if you enable this setting in your browser.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.
